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EMAS Toolkit for small organisations

COMMUNICATE PERFORMANCE
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Communicate
Guide to developing an environmental statement


Follow-up

2. Get feedback and evaluate

Do not forget to collect and evaluate feedback (questions, suggestions for improvements, criticism) which the company receives in response to the statement. Environmental statements can be included as part of an environmental learning process. Use this opportunity, continuously improve and optimise your environmental statements.

Keep a written record of feedback. If you do not receive this feedback personally, collect it from the people or departments who do, or organise a meeting with the relevant people a few months after publication of the report to evaluate the reactions and impacts.


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