The activity of every employee has an impact on the environment.
Reducing environmental impact means changing behaviour. Changing behaviour requires raising awareness, training and acquiring new skills.
Therefore, training, awareness and competence are vital for the success of an EMS. It is about providing the knowledge to enable staff to recognize their role and to understand why their action matters, to increase employee commitment and involvement and to help them get the skills they need to achieve good performance.
Employees can only give their best if they understand the decisions that affect them, and how their contribution will actually make a difference.
Developing a sound understanding of staff role is a key component of effective EMS implementation. Sustained change in individual behaviour will only be achieved through effective training and communication.